Terms and Conditions

TERMS AND CONDITIONS

Shishahub.co.uk and its associates provide their amenities to you subject to the following terms and conditions. If you visit or shop within this website, you accept these terms and conditions. Please read them cautiously.

 

Age Restrictions

Persons under the age of 18 should use this Web Site only with the supervision of an Adult. Payment Information must be provided by or with the permission of an Adult.

We operate within the legal age requirements for tobacco and alcohol purchases. Any other use of such products, by minors or for use with controlled substances is punishable by law. 

Orders from new customers, will be subject to age substantiation to prevent underage selling. This will be performed on the first order only, unless customer details change. Shishahub.co.uk will assume that the customer is over the legal age (18+) when placing an order with us, shishahub.co.uk will reserve the rights to validate if necessary, any background checks to confirm that the customer is compliant with regulations in the jurisdiction of the intended delivery country.

 

PRODUCTS OR SERVICES

Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.

We have made every effort to display as accurately as possible the colours and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any colour will be accurate.

We reserve the right but are not obligated, to limit the sales of our products or Services to any person, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at any time without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.

We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

DISCLAIMER

All brand names used on this site are the trademarks of their respective owners. The use of these brand names and logos on this website is for the sole purpose of the promotion and sale of those branded products and does not imply any affiliation or representation of the respective brand owners.

 

DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY

This site is provided by Shishahub.co.uk on an “:as is”: and “:as available”: basis. Shishahub.co.uk makes no representations or warranties of any kind, express or implied, as to the operation of this site or the information, content, materials, or products included on this site. You expressly agree that your use of this site is at your sole risk. 

To the full extent permissible by applicable law, Shishahub.co.uk disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose. Shishahub.co.uk does not warrant that this site, its servers, or e-mail sent from Shishahub.co.uk are free of viruses or other harmful components. Shishahub.co.uk will not be liable for any damages of any kind arising from the use of this site, including, but not limited to direct, indirect, incidental, punitive, and consequential damages. 

Certain country laws do not allow limitations on implied warranties or the exclusion or limitation of certain damages. If these laws apply to you, some or all of the above disclaimers, exclusions, or limitations may not apply to you, and you might have additional rights.
 

ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e‑mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers, or distributors.

For more detail, please review our Shipping and Returns Policy.

BACK ORDERS

If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.

EXCLUSION OF LIABILITY

We do not accept liability for any loss or damage that you suffer as a result of using this website.

Nothing in these terms and conditions shall exclude or limit liability for death or personal injury caused by negligence which cannot be excluded or under the law of the United Kingdom.
 

REVIEWS, COMMENTS, EMAILS, AND OTHER CONTENT

Visitors may post reviews, comments, and other content: and submit suggestions, ideas, comments, questions, or other information, so long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties or objectionable and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of ":spam.": You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of a card or other content. Shishahub.co.uk reserves the right (but not the obligation) to remove or edit such content, but does not regularly review posted content.

If you do post content or submit material, and unless we indicate otherwise, you grant Shishahub.co.uk and its associates a nonexclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media. You grant Shishahub.co.uk and its associates and sublicensees the right to use the name that you submit in connection with such content, if they choose, but at no time will any more personal information be used (like email address). You represent and warrant that you own or otherwise control all of the rights to the content that you post: that the content is accurate: that use of the content you supply does not violate this policy and will not cause injury to any person or entity: and that you will indemnify Shishahub.co.uk or its associates for all claims resulting from content you supply. Shishahub.co.uk has the right but not the obligation to monitor and edit or remove any activity or content. Shishahub.co.uk takes no responsibility and assumes no liability for any content posted by you or any third party.
 

COPYRIGHT

The entire content included on this website, such as text, graphics, logos, button icons, images, data compilations, and software, is the property of Shishahub.co.uk or its content suppliers and protected by United Kingdom and international copyright laws. The compiling of all content on this site is the exclusive property of Shishahub.co.uk, with copyright authorship for this collection and protected by U.K. and international copyright laws.
 

LAWFUL NOTICE

All products sold at Shishahub.co.uk are intended for legal tobacco smoking use by adults (18 years or older) only. We operate within the legal age requirements for tobacco purchase. Any other use of such products, by minors or for use with controlled substances is punishable by law. 

Credit card fraud is an offence and we will prosecute anyone attempting to misappropriate a credit card number. We track every transaction and will use all means available to prosecute persons attempting to commit fraud. 

Credit card fraud is an offence and we will prosecute anyone attempting to misappropriate a credit card number. We track every transaction and will use all means available to prosecute persons attempting to commit fraud.
 

SHIPPING

Your order will be processed and delivered without undue delay, no later than 14 days after your order has been placed.

Please allow for up to 7 working days for delivery following the dispatch of your order.

Once orders are dispatched, kindly allow between 5-7 working days for your delivery.

Orders placed before 2:00 pm on a working day will be processed that day and will be delivered as per the requested delivery option provided no additional security checks are required and all stock items are available.

All deliveries will need to be signed for by the purchaser.  We cannot accept any instructions to leave a package with another person, or in a place where no one has signed for the goods.

Once goods are delivered, you have within 14 days to report any faults of goods. If no communication received, you are deemed to have received the Goods in full working order.
 

INTERNATIONAL ORDERS

We currently do not accept international orders via this website, please contact us for further details.
 

RETURNS AND REFUNDS

*Please contact us on info.shishahub@gmail.com before returning.*

Goods must be returned to us in an unused as new condition (including all packaging) and must be taken care of whilst in your possession. We ask that any goods that are in sealed packaging must remained unopened. If any of these conditions are not met, you will be charged a restocking fee to cover the loss in value to the goods.
 

For reasons of hygiene and public health, refunds/exchanges are not available once packaging is opened and unsealed (This does not apply to faulty goods).
 

All delivery and return postage charges are non-refundable if you decide to return goods to us (this does not apply to goods received incorrectly).
 

We will only refund by way of the original purchase method of payment
 

If your goods arrive faulty or damaged, or a fault becomes apparent in the first 2 days after delivery, we will either provide a full refund or despatch new goods as soon as possible after the faulty goods have been returned and tested.

Any items returned to us without prior communication will be returned to you at your expense.  All goods returned as faulty will be fully tested by our returns department to confirm that they are faulty.

Law and Jurisdiction

It is not necessary to register with us in order to use most parts of this website. However, areas of this website will only be accessible only if you have registered.

We do not accept liability for any loss or damage that you suffer as a result of using this website.

These terms and conditions and the relationship between you and Shisha Hub Ltd shall be governed by and construed in accordance with the Law of England and Wales and Shisha Hub Ltd and you agree to submit to the exclusive jurisdiction of the Courts of England and Wales.