Shipping/Return Policy

UK Shipping rates (Orders under £100)

-Standard (est. 5-7 business days after dispatch): £6.99

UK Shipping rates (Orders Over £100)

-Free Standard Shipping if the order is under 10kg

International Shipping rates

-For international shipping contact us at info.shishahub@gmail.com

Disclaimers (Please read)

• All orders are placed via Royal Mail
• We do not dispatch on weekends, if you order over the weekend or Friday after 2pm, we will dispatch on the following Monday.
• All shipping times are estimates and are not guaranteed to arrive at the day or time estimated.
• Large orders will most likely delay then the estimated day as they may take longer to process.
• Delivery updates are provided using email.
• Some boxes may be opened in order to apply protective packaging to fragile items.

Return Policy

*Please contact us on info.shishahub@gmail.com before returning item*

Please DO NOT send the item back to us until you have spoken to one of our representatives otherwise no credit or replacement shall be given on such item.

Shishahub.co.uk will replace any shisha

All returns are subjected 20% restocking fee except in the case of error on our site or in our shipping.